SHIPPING AND EXCHANGE
1. NFHS does not offer any ‘Exchange’ or ‘Returns’ for any of the products.
2. All products purchased from our Site can be exchanged within 10 days only if:
- Exchange request is made within the stated time frame/limit.
- The item(s) is faulty, damaged or defective at the time of delivery.
- The received product(s) differed from the original order.
In such cases, claims can only be entertained if they are made within 10 days of the original order date.
Please email pictures of the defective item to within 3 days after order delivery in the case to raise a dispute. NFHS Designs Limited will look at each dispute on an individual basis and will make every effort to be fair to both parties.
Once we receive the item our team will review the damage-once the dispute is settled fairly we will issue a replacement of the same value against the product mentioned in the invoice and send within 5-6 business days.
3. NFHS does not offer any ‘Exchange’ or ‘Returns’ for any of the products.
4. NFHS Designs Limited uses FedEx and DHL to ship international orders.
5. Refunds will be done only through the Original Mode of Payment.
6. If during delivery, customs duties are applicable, they will be paid in full by the customer.
7. Free Shipping is not applicable to any orders.
ORDER CANCELLATION
1. NFHS does not offer any ‘Exchange’ or ‘Returns’ for any of the products.
2. Customers paying via Credit Card may cancel the placed order within 24 hours but before receiving the approval/confirmation email.
3. In case of order cancelation (if the order is not shipped), the order amount will not be refunded back however a coupon of the same value will be provided that can be used to purchase from NFHS within the next 60 days.
4. NFHS may cancel orders for any reason. Common reasons may include: the item is out of stock, pricing errors or credit card payment is declined.
We do not store Credit card details nor do we share customer details with any 3rd parties.
NFHS PRODUCT DISCLAIMER
1. NFHS makes every effort to ensure that product images & descriptions are as accurate as possible. Please note, however, that there might be some minor differences between product images on the website and the actual product.
Please bear in mind that colors in pictures may vary slightly from actual item due to the lighting during the photoshoot, your device display settings or printing quality of the catalog and/or inlay cards.
2. For international orders, the cost of shipping is included in the price of the book.
3. All details of NFHS’s products are given on the website and we make every effort to guarantee that the information provided is accurate. Customers are requested to review this information before making an order.